Chatroom
1. For all free members.
2. No online teacher.
3. No class schedule.

Online Classroom
1. Only for paid members.
2. Online Teaching.
3.Class schedule provided

Make sure that the Classroom is your active Window (in most operating systems, you can tell which window is active by the dark blue bar across the top).

The volume levels may be set too low.

The audio may be muted on the PC.

The headset or microphone may have a mute switch. Check to make sure it is not switched on.

Make sure your headset or speakers are connected to your computer correctly.

The audio may be muted on the PC.

Make sure your headset or speakers are connected to your computer correctly.

Second, if you get an error message, it may be caused for a variety of reasons. First try deleting your cache and cookies in "Internet options" on the "Tools" menu in your browser. If this doesn't work, uninstall and re-install BLUESKY on your machine.

Please make sure that you have permission to install new software on your computer. For example, if you are using a home computer with Windows XP, please check with the owner of the computer before you try to install new software. If you are at work, please check with your IT support.

Try to download BLUESKY from here, save it and install it manually.

If you have a toolbar installed in your browser (for example, Google and Yahoo offer free pop-up blocker software), the "pop-up blocker" function must be turned off for the chatroom to work. This can generally be done from the "options" menu.